Refund policy


RETURNS FOR WARDROBE  

We offer complimentary returns for store credit or exchanges on orders from our le PÈRE boutique stores or lepere.com. 

All returns must be submitted within 14 days of purchase. Start a return by logging into your account or emailing studio@lepere.com. Shipping on returns and exchanges is the customer’s responsibility. 

To be eligible for a return, item(s) must be sent back in the original packaging with tags attached. The item must be new, not worn, unaltered, and free of any odors or fragrances. If item(s) do not fit these requirements, it will be returned to the customer. We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition.

We do not accept returns of le Père products purchased at our retailer partners. Please contact your original point of purchase. le Père is not responsible for any use of third-party shipping services, and will not be able to process any returns from orders that have been made using reshipping services. 

SHIPPING AND RETURNS FOR FRAGRANCE

Shipping

At this time, le PÈRE ships fragrance within the United States only.

Orders are typically prepared and dispatched within 48 business hours, excluding weekends and holidays. Once your order leaves our studio, delivery times depend on the carrier.

Please ensure that all shipping details are entered correctly at checkout. le PÈRE cannot assume responsibility for delays, delivery issues, or losses resulting from incorrect or incomplete addresses, carrier interruptions, or circumstances beyond our control.

Returns

If at any time within 15 days of receipt, you are not happy with your fragrance purchase, we would be more than happy to process a return for you. We will generate a complimentary prepaid label and charge a 15% restocking fee, which will be deducted from your return total. Please email support@lepere.com to request a return.

le Discovery sets are not eligible for returns.

To receive a full refund to your original form of payment, items must be returned in new or gently used condition.