Shipping & Returns Policy
SHIPPING
le PÈRE offers free standard ground shipping for all orders within the United States over $200. While orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.
Once orders are placed they can no longer be cancelled or changed. LE PÈRE is not liable for any misplaced or stolen packages. Stolen / lost packages are non-refundable.
RETURNS
We offer complimentary returns for store credit or exchanges on all orders from our le PÈRE boutique stores or lepere.com.
All returns must be submitted within 14 days of purchase. Please submit all return requests to studio@lepere.com. Shipping on returns and exchanges is the customer’s responsibility. No returns are allowed on sales items or perfume products.
To be eligible for a return, item(s) must be sent back in the original packaging with tags attached. The item must be new, not worn, unaltered, and free of any odors or fragrances. If item(s) do not fit these requirements, it will be returned to the customer. We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition.
We do not accept returns of le Père products purchased at our retailer partners. Please contact your original point of purchase. le Père is not responsible for any use of third-party shipping services, and will not be able to process any returns from orders that have been made using reshipping services.